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Wallet was stolen. Now ZOS wont allow me to continue my ESO plus subscription for the same price

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My wallet was stolen and I go t a replacement yesterday. I was originally paying a lower price for ESO plus on my subscription and now I cant renew my subscription without paying the same price I was paying. The sub elapsed the same day I was able to get a new card. I am reaching out and asking, as a loyal subscriber to not punish me for being pick pocketed in real life. It is very dishonest and very lowly. I am willing to provide the police report and the bank records to prove it. Please allow the original price.

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